The power to settle financial complaints.

This page links to the documents that you will need to complete if you want to apply to join our voluntary jurisdiction.
You can save these Word documents to complete on-screen. Please print them out after you have filled them in and post them to David Bainbridge, our technical advice desk manager, at the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR.
This is the standard text that you can use as a letter, to apply formally to join our voluntary jurisdiction. You will need to print out the letter on your own letterhead, sign it on behalf of your business, and return it to David Bainbridge, our technical advice desk manager.
This is the form for telling us about your business – including address details, your business profile and financial information. Please complete the form and return it to us. You can attach additional sheets if you need more space.